beldray customer serviceswhat are the dates for expo west 2022

My issue still has not been resolved and I am wasting my time by contacting often. Arrived 2 days after ordering . Absolutely great after-sales service. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market. Had an email to say my order has been shipped and then another to say it has been refunded - on the same day! Kind regards. Yours Sincerely Damien Lown. Goods arrived on time as promised. We look forward to hearing from you.Beldray Customer Service. Excellent customer service. Very helpful on the customer service telephone line and the delivery was very quick. I love the fact that I keep it charged up and is ready use anywhere in the house without the hassle of a lead. CUSTOMER SERVICES LIVE CHAT For assistance with your query please click on the live chat button at the bottom right of your screen to connect with our dedicated Customer Service team. Read Customer Service Reviews of www.beldray.com - Trustpilot Hi Jeff,Thank you for taking the time to leave us a review.I am very sorry to hear that you experienced a delay with receiving updates from our third party courier. I would like a refund because his didnt fix the problem at all. thankyou. The part i had ordered was out of stock and they informed me when it was available by email so I could place the order . Therefore needed to make two different orders and pay postage twice. We provide free delivery to our customers on all orders above 15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions. I can confirm we offer to all of our customers, a 12 month warranty through the retailer as we have found this to be the fastest way to resolve any issues that we cannot fix directly with spare parts or troubleshooting. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Engage with our brand, buy Beldray products and make a house full of memories, not mess! For future reference, you can find the compatible models under each spare part listing. Easy to order Free delivery Very fast postal delivery And the products delivered work fine. Catherine was extremely patient and helpful in trying to resolve my uploading issues for proof of purchase. Verification can help ensure real people write reviews about real companies. Engage with our brand, buy Beldray products and make a house full of memories, not mess! Order was out of stock but advised when delivery would be made. Although the remote may be working, we would not advise to continue using this as it is not designed for your product.Please be assured I have contacted you directly via email to see if we can assist you any further.Kindest regards, Online chat was easy and Sophie the representative was very patient and helpfull and resolved my problem, Exactly what i needed as the clip on the side broke on mine quick delivery very pleased. I bought a fireplace from Argos and the remote control was not in the box I told Argos and they reimbursed me 26 odd,which is fair, but when I asked to buy the remote control from Beldray they said they didn't make them and I should exchange for a new one, but I bought the remote control shown on the box, and what a shock it worked. I bought a fireplace from Argos and the remote control was not in the box I told Argos and they reimbursed me 26 odd,which is fair, but when I asked to buy the remote control from Beldray they said they didn't make them and I should exchange for a new one, but I bought the remote control shown on the box, and what a shock it worked. Tanja Bjrk rardttir - Reykjavk, Capital Region, Iceland We also ensure all reviews are published without moderation. The hinge of the dust container of my vacuum cleaner broke and the reseller (Currys PC) didn't want to replace/refund it though we bought it less than a year ago and had a warranty. I recieved a message to say they were back in stock so I ordered one straight away & it was delivered very promptly with no complications. Easy to order Free delivery Very fast postal delivery And the products delivered work fine. beldray customer services Could not fit it back onto filter and now unit is not working.Not great suction but it was handy for a quick clean, not thorough clean.Beldray are now asking for proof of purchase even though I completed the warranty information when bought. So now left out of pocket with a vacuum I cant use, Hi Josh,Thank you for taking the time to leave us a review.I am extremely sorry to hear you are experiencing an issue charging your vacuum.Please be assured I have contacted you directly so we can ensure that you have the right charger and to do some further troubleshooting.Please can I ask you to kindly respond to the email so we can look into this further.Kindest regards,Molly, easy to order the Steam Generator I wanted, no fuss, quick FREE delivery, just what me and my wife needed great quality, easy to use, no more marks on our clothes, like the old one did. Any misuse or dismantling of products will invalidate any guarantee. It cleans my tiled floors well although does not remove scuff marks but I can live with that. Goods arrived on time as promised. Beldray Reviews | Read Customer Service Reviews of www.beldray.com | 3 Read Customer Service Reviews of www.beldray.com - Trustpilot Please do not hesitate to contact us if you require any further assistance.Kindest regards. Here are 8 tips for writing great reviews. Hi Brynn,Thank you for taking the time to leave us a review.I am sorry to hear that you have experienced an issue with your floor cleaner. Unfortunately there was an overlap between you placing the order and the filter going out of stock so we sadly had to cancel and refund you straight away.Please be assured we have contacted you directly to resolve this.Kindest regards,Molly, Replacement parts are easy to buy at reasonable price. Which is why we continue to create affordable and time-saving solutions for daily life. Brilliant!So far I am very happy with my purchase. You are far better looking at K'archer, Bissel or Ewbank. Wanted a new floor cleaner and this one had good reviews. Excellent customer service!!! I contacted Beldray via Messenger on FB and they responded and informed me that they would contact me when the said item arrived at their warehouse .True to their word they contacted me. Suggested companies are based on peoples browsing tendencies. As department manager, I have responsibility for daily operations, which is also the largest department within the company, with 55 employees. To view our FAQs section, where you can find spare parts compatibility and answers to some queries, pleaseclick here. Easy ordering process & follow up. It cleans my tiled floors well although does not remove scuff marks but I can live with that. All rights reserved. Had an email to say my order has been shipped and then another to say it has been refunded - on the same day! I have used a couple of times now and excellent service and fast shipping. My vacuum cleaner filter (2.99) was despatched extremely promptly, but the P&P cost more than the filter, & I do not think it was necessary for such a delivery to be put in a padded envelope & have to be signed for.I wasn't around for the first attempted delivery so it was delivered the following day yet it could easily have simply been posted through the letter box or left by the front door given its low monetary value! All products purchased as new carry a manufacturers guarantee; the time period of the guarantee will vary dependent upon the product. I did, and another charger with no success. See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com. I ordered spare part for my carpet cleaner, well priced, but no delivery date was emailed, I sent an email but it was not responded to. Website was easy to get round and order. Here are 8 tips for writing great reviews. Engage with our brand, buy Beldray products and make a house full of memories, not mess! Great new fan, exceptionally fast delivery. As the damaged part was not replaceable, they offered to send us a new vacuum cleaner. Due to all the confusion Beldray sent me a . I found the delivery process confusing. Beldray provides everything that you could need for your home, including clothes airers, steam mops, pedal bins, cooling fans, electric fires and bagless vacuum cleaners. i foolishly purchased a small air con. Verification can help ensure real people write reviews about real companies. By ticking the box I have read, consent and agree to Terms and Conditions and Privacy Policy you are consenting for your information to be use for customer service and administration purposes. Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. very helpful in offering to replace a faulty product. Kind regards. Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. Under the guarantee, we undertake to repair or replace free of any charge any parts found to be defective. Engage with our brand, buy Beldray products and make a house full of memories, not mess! Didn't explain that I would need two parts. It goes against our guidelines to offer incentives for reviews. Very glad with the service, many thanks again! Please can you contact us via the web chat feature on our website and one of our team will be able to discuss this further with you? They've made a huge difference to the quality of air as I have asthma and other allergies, it's easier to breathe at night. Please may I ask you to kindly respond to the email so we can look into this.Kindest regards,Molly. Companies can ask for reviews via automatic invitations. Engage with our brand, buy Beldray products and make a house full of memories, not mess! The delivery was pretty poor in that we got no ongoing updates from the carrier until we got a time slot allocated shortly before delivery. Not been offered a replacement or refund. I bought turbo cordless, within 2 months wouldnt charge. I had messages from two different companies, giving different delivery times.The rotary drier isn't as robust or big as my previous one. Kind regards, Waste of money it leaves my floor soaking wet does not suck up the water from first purchased, did try cousterm service with no satisfaction hence it is now in the tip . The item that I wanted was originally out of stock but Beldray emailed me when they had some. See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com. Didn't explain that I would need two parts. Thank you Beldray for an excellent speedy service. We use dedicated people and clever technology to safeguard our platform. You may unsubscribe from these communications at any time. The product code can be found on the packaging located near the barcode, electrical products may also include a label on the item, which also displays the product code. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Times may have changed since we started, but our customers are still at the heart of what we do. Yours Sincerely Damien Lown. Beldray Warranty Registration Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat. Wanted a new floor cleaner and this one had good reviews. Good and efficient service. I bought a fireplace from Argos and the remote control was not in the box I told Argos and they reimbursed me 26 odd,which is fair, but when I asked to buy the remote control from Beldray they said they didn't make them and I should exchange for a new one, but I bought the remote control shown on the box, and what a shock it worked. It's easier to carry a basket with handles especially if you have mobility issues.Not only for taking the washing out. Additionally, we offer, as a gesture of goodwill an extended warranty on our products. Easy ordering process & follow up. Verification can help ensure real people write reviews about real companies. It goes against our guidelines to offer incentives for reviews. Which is why we continue to create affordable and time-saving solutions for daily life. Beldray don't care about customers and blatantly lied, when I asked them about it they just ignored me.i wouldn't buy of beldray or trust Beldray. The 1st laundry basket broke within the first couple of uses, but after speaking with the team at Beldra. Hi Julia,I'm very sorry to hear of the issues you have had. As the damaged part was not replaceable, they offered to send us a new vacuum cleaner. Companies can ask for reviews via automatic invitations. Please be assured, I will contact you directly with the return instructions for the battery so you can receive a full refund. Ordered a charger direct from Beldray and the vacuum doesnt charge. I can confirm we offer to all of our customers, a 12 month warranty through the retailer as we have found this to be the fastest way to resolve any issues that we cannot fix directly with spare parts or troubleshooting. | Read 1,581-1,600 Reviews out of 1,614 Moving things around the house when cleaning.10/10. Hi Jeff,Thank you for taking the time to leave us a review.I am very sorry to hear that you experienced a delay with receiving updates from our third party courier. FAQ Soured a replacement free of charge as a courtesy. 50% Off Enjoy 1/2 Reduction All Beldray Products Great discount is available from Beldray, which is a good shopping saving opportunity. Please can you contact us via the web chat feature on our website and one of our team will be able to discuss this further with you? Didn't explain that I would need two parts. However, if the battery is dead what will a new filter do? I can see you have purchased a similar looking remote from our website but we do not recommend cross compatibility between different models. Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. After an initial issue with my purchase, the customer service was excellent. Please can you contact us via the web chat feature on our website and one of our team will be able to discuss this further with you? Brilliant!So far I am very happy with my purchase. Had an email to say my order has been shipped and then another to say it has been refunded - on the same day! Unfortunately there was an overlap between you placing the order and the filter going out of stock so we sadly had to cancel and refund you straight away.Please be assured we have contacted you directly to resolve this.Kindest regards,Molly, Replacement parts are easy to buy at reasonable price. Eventually started the inevitable 'Chat.' A reasonable proof of purchase must be uploaded at the time of registration. Although the remote may be working, we would not advise to continue using this as it is not designed for your product.Please be assured I have contacted you directly via email to see if we can assist you any further.Kindest regards, Online chat was easy and Sophie the representative was very patient and helpfull and resolved my problem, Exactly what i needed as the clip on the side broke on mine quick delivery very pleased. We use dedicated people and clever technology to safeguard our platform. Over the years weve been using Belday cleaners the latest of three being a Bel0813n Airgility 190398.Unfortunately the brush head malfunctioned rendering a perfectly good cleaner useless, the unit in question was out of warranty so really didnt expect a replacement f.o.c. When I was looking for this there were none in stock, so I left a message to be notified when they were in stock. The washing line is great, the plastic ground peg fitted perfectly into the existing hole so was easy to install. Read honest and unbiased product reviews from our users. It goes against our guidelines to offer incentives for reviews. Hi Lucy,Thank you for taking the time to leave us a review.I am extremely sorry to hear of the issue with your order. I love the fact that I keep it charged up and is ready use anywhere in the house without the hassle of a lead. Order was out of stock but advised when delivery would be made. Hi Rox,Thank you for taking the time to leave us a review.I am extremely sorry to hear of the issue with your dust container. Where reasonable proof of purchase can be provided, Beldray will provide a standard 12 month guarantee with the retailer from the date of purchase. 2023 Trustpilot A/S. I understand your frustration as your order, from Argos, was missing the remote control and I can see you contacted our team regarding this. 17 reviews GB 8 May 2023 Update to our review Following our recent poor rating of Beldray, it was apparent that our emails had not gone through to them, and also, that Evri had not returned the machine to them. Do you agree with Beldray's 4-star rating? I understand your frustration as your order, from Argos, was missing the remote control and I can see you contacted our team regarding this. Companies can ask for reviews via automatic invitations. Hi Brynn,Thank you for taking the time to leave us a review.I am sorry to hear that you have experienced an issue with your floor cleaner. All rights reserved. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market. Very impressed. Hi,Thank you for leaving us some feedback. I had a problem with one of your items purchased from Amazon. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 2023 Trustpilot, Inc. All rights reserved. I have used a couple of times now and excellent service and fast shipping. See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com. Hi Sarah,Thank you for taking the time to leave us a review.I am very sorry to hear that you are experiencing an issue with your vacuum. Victoria Street; OL9 0DD; Oldham; Very impressed. I can see that we placed you onto our holding list so you could be notified when the part is available.Please be assured I have contacted you directly to resolve this now the part is back in stock.Kindest regards,Molly. Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat. After an initial issue with my purchase, the customer service was excellent. I needed a new water tank due to the original having got cracked in a recent house move. I ordered the part I needed and received it within a few days. 2023 Trustpilot, Inc. All rights reserved. Great customer service which kept me informed of delivery times. Times may have changed since we started, but our customers are still at the heart of what we do. Any damages from daily wear and tear are not covered by this guarantee, nor are consumables such as plugs, fuses etc. Good after sales site by Beldray for spare parts for my cordless Beldray Vacuum. Easy to find the right product. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Web site easy to find replacement parts and delivery very quick. Thought I was buying a steam cleaner, it is not, just cold water but at, least you can dose it with your preferred detergent. Anyone can write a Trustpilot review. Beldray Reviews | Read Customer Service Reviews of www.beldray.com | 10 Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. All rights reserved. My vacuum cleaner filter (2.99) was despatched extremely promptly, but the P&P cost more than the filter, & I do not think it was necessary for such a delivery to be put in a padded envelope & have to be signed for.I wasn't around for the first attempted delivery so it was delivered the following day yet it could easily have simply been posted through the letter box or left by the front door given its low monetary value! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We use dedicated people and clever technology to safeguard our platform. 4 reviews. Its just awkward for severe arthritic hands to manipulate. I can confirm that the wall fire purchased is an older product and unfortunately we no longer have any spare parts or remotes available for this particular model. Very impressed. 25 later Ive put in the new battery (having charged it) and the vacuum is weak at best. Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat. See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com. Hi Lucy,Thank you for taking the time to leave us a review.I am extremely sorry to hear of the issue with your order. I bought two air purifiers, one desk top and the next size up. Concerned about spares also. 5 only. We also ensure all reviews are published without moderation. 2023 Trustpilot A/S. 2023 Trustpilot A/S. Find out how we combat fake reviews. Excellent customer service. Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat. For more information on how we shall manage your personal information and how to contact us about your data, please visit the link to our Privacy Policy that is featured at the bottom of the website page. I would like a refund because his didnt fix the problem at all. Here are 8 tips for writing great reviews. Great that you sent me an email when item back in stock.Many thanks to the team. Fast delivery. Thankyou. Very prompt, knowledgeable & helpful support. Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. Ordered a thing, they delivered the thing. After 15 months it would not hold charge. Find out how we combat fake reviews. The cost on this occasion was 10% lower making the cost even more attractive. Get the most out of your new Beldray purchase by filling in the form below to register for your extended guarantee within 30 days of purchase. Beldray Reviews | Read Customer Service Reviews of www.beldray.com | 2 Beldray - Overview, News & Competitors | ZoomInfo.com Would not recommend this brand. But no complaints about the actual product or the speed with which it was despatched. See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com. Not tried it with water or ice but not needed to yet. Easy ordering process & follow up. Very helpful on the customer service telephone line and the delivery was very quick. I recieved a message to say they were back in stock so I ordered one straight away & it was delivered very promptly with no complications. Check out what 1,672 people have written so far, and share your own experience. No customer service phone number available, which is regretful. Great customer service and quality product at a good price. Recognised through generations as the number one brand for housewares, Beldray provides everything t Beldray Good service and speedy delivery, Bought from B and M, no charger in the box. Hi Damien,Thank you for taking the time to leave us a review.I am extremely sorry for any dissatisfaction you have experienced regarding the service you have received. The laundry baskets are good quality and very useful for things like transferring food delivery at the door. Times may have changed since we started, but our customers are still at the heart of what we do. We also ensure all reviews are published without moderation. It was very well packaged and works perfectly. The spare part we required,took a good while to arrive,although it wasn't too dear,I hoped it might be supplied as part of a warranty.

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